LED BY ED FRENCH
With more than 50 dealership turn-a-rounds, his experience in unmatched.
Ed leads dealers to increase net profit and see improvements of seven figures or more annually with comprehensive capabilities and deep industry knowledge in:
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Human Capital
Effective Inventory Management
Creative Marketing
Interested in creating impactful changes at your dealership? Reach out to discuss what we can do for you.
WE'VE WORKED WITH
WHAT WE OFFER
Ed has a long standing reputation as being one of the best consultants in the industry. His record of success gives him the ability to guarantee results to clients without charging exorbitant consulting fees. Your investment is based on profit enhancement and complete satisfaction.
Working with Ed includes coordination of any or all of the following:
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Overall dealership management
Marketing and advertising
Parts and service departments
Sales department
Volume and profit improvement of new and used vehicle departments
HOW IT WORKS
Ready to improve your dealership? Working with Ed, you'll review all your systems and processes in whatever departments you've opted to work with him to update comprehensively and efficiently.
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Curious what that means for each department? Here's just some of what you'll dive into together:
THE BALANCE SHEET
Collect data on the eight critical concerns, including the four inventories and the four cash accounts.
Examine daily cash report.
Assess asset versus liability position and the effect on profit.
Manage receivables.
Review contracts in transit for average time to office and average time to bank.
Analyze dealership sales, gross, and net.
Update operating profiles, including cash in bank, receivables, warranty, inventories.
Discuss lenders list.
Manage for cash flow or profit.
Share monthly questions to ask your office manager.
THE FINANCE DEPARTMENT
​Discuss the five metrics of a credit application.
Art of submitting a loan to lenders and the importance of lender relationships.
Role of salespeople in finance.
The "GDM" process.
Effects of an underfunded contract.
Review ancillary products and their effect on profit.
Assess loss ratios and managing the portfolio.
Examine the delivery process, including the effect on customer and the paperwork involved.
Plan for the future of the internet and finance departments.
Strategize the art of the deal and how to approach finance customers.
THE SERVICE DEPARTMENT
Review the productivity and proficiency of your technicians.
Pay plans and metric measurements for support personnel.
The importance of technician certification.
Assess the selling tools for the service drive, including the write up process.
Discuss flat rate hours per repair order.
Service department metrics.
Parts to labor ratio.
How to recognize and avoid open repair orders.
Whether the internal repair order is friend or foe.
Analyze the percentage of gross the service department contributes to the operation.
THE PARTS DEPARTMENT
Discuss inventory management, including fill rate, turns, month's supply, and guides.
Stock orders, special orders, lost sales, and the effect on profit.
Parts sales and gross per employee.
Why phase in and phase out is critical.
Review the science of depth and breadth of parts.
Calculate your dealership gross, including percentages, retention, and the effect on pricing.
How to break even if you use wholesale as a profit center.
"The most important" parts customer.
Find and launch this department's marketing.
Share knowledge about handling obsolescence.
THE NEW VEHICLE DEPARTMENT
Collaborate on a plan for effective inventory management, including stocking, mix, ordering, allocation, and aging policies.
Train on the cost per customer, including the effect of close ratios and expense.
Inspect the three largest controllable expenses: floor plan, advertising, and commissions.
Ensure the selling process is efficient and accurate.
Create and execute proper display techniques for inventory.
Determine the breakeven gross for the department.
Analyze the daily holding cost for each new vehicle.
Strategize the dealer trade.
Evaluate the responsibility of managing gross profit and tracking metrics.
Review the relationship of the manufacturer and your dealership.
THE USED VEHICLE DEPARTMENT
Collaborate on a plan for effective inventory management, including stocking, mix, and aging policies.
Strategize the appraisal.
Discuss the cost per customer, including the effect of close ratios and expenses.
Review reconditioning of a used vehicle, including process, time, and costs.
Ensure the selling process is efficient and accurate.
Create and execute proper display techniques for inventory.
Determine the breakeven gross for the department.
Analyze daily cost host for each used vehicle.
Evaluate the responsibility of managing gross profit and tracking metrics.
Review the relationship of the wholesaler and your dealership.
LET'S GET STARTED
Contact us to find how we can make your dealership more efficient and profitable.